Welcome to Flavors and Scents of Positano. These Terms and Conditions govern the purchase of products made through our website. By placing an order, the user fully accepts the clauses outlined herein.
1. Subject of the Contract
The seller offers for sale artisanal products typical of Positano, including:
Food Sector: Limoncello, candies, and derivatives.
Handcrafted Items: Ceramics, bags.
Wellness and Home: Candles, home fragrances, and personal care products.
2. Prices and Payments
All prices are indicated in Euro (€) and include applicable VAT. Payment must be made at the time of order through the secure channels provided on the site (credit cards or other methods indicated at checkout).
3. Shipping and Delivery
Our shipments are entrusted to the logistics partner Mail Boxes Etc. (MBE) to ensure maximum safety, especially for fragile items such as ceramics and bottles. Costs vary depending on the delivery address.
- Processing Time: Orders are processed within 2–3 business days. Delivery times vary based on destination and customs procedures (for the USA). On average, 7–10 days for Europe, 15–24 days for the USA.
4. Return and Refund Policy
To exercise your right of withdrawal and learn about all the procedures and conditions for returning a product, please visit our dedicated Returns and Refunds page.
5. Liability
Flavors and Scents of Positano is not responsible for delays caused by couriers or customs blocks. For shipments to the USA, any customs duties or import taxes are the responsibility of the recipient.
Our ceramics are hand-painted: small variations in color or design compared to the photos on the site should be considered signs of authenticity and not defects.
6. Prohibition of Purchase by Minors
The purchase of alcoholic products (Limoncello) is reserved exclusively for users who are at least 18 years old (or the legal age in their country of residence). By placing an order, the customer declares that they meet the legal requirements.
7. Applicable Law
For any dispute, the competent court is that provided under Italian law.